What we collect, why, and the rights you have over it.
Last updated: 7 September 2026
Kleero is the data controller for the personal data described in this policy. This policy explains what we collect when you use the website, why, and what rights you have — it works alongside our Terms & conditions.
| Data | Where it comes from |
|---|---|
| Email address & password (stored as a salted hash, never in plain text) | You, when you register |
| Vehicle registrations you check, and the reports generated for them | You, when you run a check |
| Phone number, availability, and any notes you add | You, when you request a Premium call |
| Name, email, phone number and message | You, when you submit our contact form |
| Payment details | Handled entirely by our payment provider — we never see or store your full card details |
| Basic technical data (IP address, browser type, request logs) | Generated automatically by the server, for security and troubleshooting |
Payments are processed by a third-party payment provider. We don't store your full card details on our own systems — the provider handles that directly. We keep a record of the transaction (amount, date, status, and a reference id) for accounting and dispute-handling purposes.
We don't use your data for advertising, and we don't sell it to anyone.
We do not sell your personal data to anyone. Each provider above only receives what it needs to do its specific job.
If you'd like your account and data deleted sooner, contact us via our contact page and we'll do so, other than anything we're legally required to retain.
Some of the providers above (payment and email processing in particular) may process data outside the UK. Where that happens, we rely on the provider's own standard contractual safeguards for international transfers.
Passwords are hashed (never stored in plain text) and the site is served over HTTPS. Access to the admin panel is restricted to accounts explicitly granted the admin role. No online service can be guaranteed completely secure, but we take reasonable technical and organisational steps to protect your data.
We use a single essential cookie to keep you signed in — it's required for the site to function and can't be turned off. We don't currently use any analytics, advertising or tracking cookies.
Under UK GDPR, you have the right to access, correct, delete, or export your personal data, and to object to or restrict how we use it. To exercise any of these, contact us via our contact page.
Kleero is intended for users aged 18 and over and isn't directed at children. We don't knowingly collect personal data from children.
We may update this policy from time to time — the "last updated" date at the top will always reflect the current version.
Questions about this policy or your data? Reach us via our contact page. You also have the right to complain to the Information Commissioner's Office (ICO) if you think we've mishandled your data.